Privacy Policy
Aim
The Australian Community Education College is committed to protecting the privacy of our website visitors by implementing practices in addition to those outlined in our Privacy Policy to safeguard their personal information and confidentiality.
Related Policies
Privacy Policy
Implementation We are committed to protecting your privacy whenever you visit our website, including when you visit to obtain information, purchase a product or pay for a service, respond to a survey or enter a competition.
We may ask you for information about yourself when you visit our website so we can provide you with information or reply to your queries.
We may collect information about you through the use of automatic data collection tools. These tools collect certain standard information about you such as browser type and language, access times and your Internet protocol (IP) address. This information may be aggregated so we can track and analyse overall use of the site and to help us improve the information, service and features that are available. The number of times you access the site in a given period may be checked as part of our site usage monitoring. This information is kept strictly confidential.
We collect personal information from people who identify themselves when using our website, including people who register as Student, Trainer or Members, complete on-line forms or book or pay for products and services. The name, address, login email and password of customers who register in the Password Restricted Area of our website are stored in our system so they can have access and so they can change their details online. When customers first register as Student, Trainer or Members and also if Student, Trainer or Members use our ‘Forgotten password’ facility, we will email the password to them.
We protect your details through encryption, firewalls and computer security systems.
We don’t spam and we never pass email or text addresses to third parties except where they act as agents for us and the information is required to deliver the goods or services you have requested from us.
Cookies
We may also place a cookie on your computer. You are not obliged to accept a cookie that we send you and can modify your browser so that it will not accept cookies. For more information about cookies including how to set your browser to reject cookies please go to www.allaboutcookies.org.
Our website uses session cookies during a search query of the website. When a person closes their browser the session cookie is destroyed and no personal information is maintained which might identify them if they visit the website again.
Consent
By using our website you consent to the collection and use of your personal information by The Australian Community Education College.
Updating or checking personal information
Student, Trainer or Members may alter their details at any time by clicking My Profile in the Welcome box on the right hand side of every page (you need to be logged in for this option to appear). If you change your details, please also let us know by telephone, email or letter, so we can update your details on our other systems. Email us at admin@acec.edu.au. Additional contact details are on our website.
We will make changes within 5 business days on which we operate of receiving your request unless we need to contact you to clarify details.
Security of your information
We take all reasonable steps to ensure the personal information we have relating to you is correct and up-to-date.
We securely collect and store credit card details. Before supplying your credit card details on our website, check you are connected securely in one of the following ways:
A security alert window tells you that you are about to use a secure connection. Some browsers let you choose whether to display this window.
An SSL icon shows when you’re in a secure connection. A symbol of an open padlock changes to a closed padlock.
A symbol of a ‘broken key’ icon is replaced by an unbroken key.
A blue line runs across the top of the content window.
The web site’s address changes to one that begins with ‘https’ (check for the‘s’).
You may choose to provide your credit card details by other means including by telephone or facsimile.
Security of access
Security checkpoints are set up when Student, Trainer or Members subscribe to the website. You are asked to establish a password and create a security check question (your “Clue question”) that only you can answer. If you forget the password, click on ‘Forgotten your password’ on the Student, Trainer or Member login page, or telephone The Australian Community Education College on 1300 363 954. If you forget your password, want to change your password or other information, you can also email us at admin@acec.edu.au
You will need to identify yourself by giving us your full name, your address and your email address.
Please notify us immediately if you think there has been any unauthorised use of your password or account.
Links to other websites
Our website may provide links to other websites. We do not endorse those sites or their content and we have no control over the conduct of the companies or organisations operating those sites. Before you disclose any personal information to another site, you should check its terms and conditions, including its privacy and security policies.
Sources
Privacy Act 1988 Information Privacy Principles (Privacy Act 1988)
Review
The policy will be reviewed annually by Management and/or the Policy Co-ordinator
